Product Madness is a Global Powerhouse where the greatest mobile games and experiences are crafted by world-class talent. A top-grossing leader in free to play mobile games, we have more than 800 team members working across seven global talent hubs including London (headquarters), USA, Canada, Spain, Poland and Ukraine. With remarkable hit games including Heart of Vegas, Cashman Casino, Lighting Link and Big Fish Casino, we boast more than 50 million active users and 400 million downloads and counting.
We are Mad about games and the way they bring people together, and that passion and culture is what brings us together as a studio, connects us with our partners we collaborate with, and is what links us to our sister studios across the world.
Product Madness is an Aristocrat Technologies company within its digital game’s division of Pixel United.
Job Posting Title
Cloud Infrastructure Engineer
What You'll Do
Cloud Infrastructure Engineers at Product Madness live and breathe in production looking for opportunities to improve reliability through observability, engaging with the technical groups. We are looking for a Cloud Engineer to join our Infrastructure Group. The ideal candidate will take part in creating the next generation of cloud infrastructure, CI/CD pipelines and our DevOps practices & culture inside Product Madness, using cutting edge modern technologies.
The successful applicant for this position will be a person with relevant experience, highly motivated and a team player.
Leading on incident response and taking ownership of Post-Mortems, the Cloud Engineers are responsible for keeping all user-facing services and other production systems running smoothly. Cloud Engineers apply sound engineering principles, operational discipline, and mature automation to the platform.
The key to the Cloud Engineers group's success is engagement across teams, contributing to the development and operation of games and services which meet reliability targets.
Product Madness is growing fast, which means as a Cloud Infrastructure Engineer you will have to balance speed to production while maintaining focus on crucial reliability metrics and processes.
The Cloud Infrastructure Engineer will be a key member of the leadership team as we implement and improve our Engineering best practice across the business.
Debug production issues across services and levels of the stack.
Plan and support the growth of Product Madness Infrastructure.
Design, Build and maintain multiple environments on GCP using infrastructure as a code approach.
Design, Implement and manage the CI/CD processes up to production environments.
Researching and implementing new technologies to expand engineering capabilities in both production and development environments.
Make important technical decisions in the designing, creating and maintaining Product Madness’s Cloud Infrastructure.
Containerizing our services and managing them with leading orchestration frameworks (Kubernetes).
Design and manage Product Madness’s auto-scaling mechanism to help us manage Millions of customers around the world in a modern and scalable way.
Interface and work closely with various R&D Groups (Architects, Principal Engineers Developers, Product Managers).
Be part of product architectural and infrastructure design - Pay attention to both infrastructure and security aspects.
Maintaining, optimizing and automating processes in a large scale of production environments.
Supporting other Engineers & Developers by providing necessary training, advice and mentorship.
Support production environments - troubleshooting and root cause analysis.
Be on an on-call rotation to respond to incidents that impact availability, and provide support for Cloud Operation Engineers
What We're Looking For
Qualifications & Experience:
A few years of experience as a DevOps/Infrastructure Engineer (at least 3 years as devops)
Expertise in Java, Python, Ruby, Bash or experience in another programming language
Experience and knowledge of CI/CD design and practice
Public Cloud, preferably GCP but AWS and Azure are good too!
Experience with Cloud Architecture Design principles and Cloud Architect certification
Experience creating infra as code solutions using tools such as: Terraform, Azure ARM templates, CloudFormation - a must
Experience with CI/CD tools and methodologies such as: Jenkins, ArgoCD, CircleCI, GitHub Action etc - a must
Hands-on implementation of Continuous Integration and Continuous Delivery in complex environments.
Proven experience working in a production environment - a must
Solid experience implementing production-grade Kubernetes Clusters with containerized environments and microservices (Docker, Kubernetes)
Experience working with Configuration Management tools (Chef, Puppet, Ansible is an advantage)
Solid understanding of networking technologies mainly focuses on networking for clouds
Experience with Service Mesh solutions such as Anthos, Istio, Consul - Advantage
Experience with monitoring and log analysis tools such as ELK, Prometheus, Grafana, New Relic, Splunk etc. - Advantage
Have a perfect communication skill especially in English
Naturally curious with a boldness to pursue aspirations as a committed lifelong learner
You have great interpersonal skills and able to communicate effectively with your team members and other teams across the business
You have an eye for detail and can apply logical thinking when managing tasks
You are super organised with the ability to work to deadlines
You are flexible, team-oriented and willing to work in a very fast-paced environment
Allergic to manual, repetitive tasks with a desire to remove Toil
Obsesses over systems performance and values simplicity over complexity
Passionate about customer user journeys
An Innate curiosity of how things work
Why Product Madness?
Product Madness is so much more than just a Pool table and a foosball game.
We believe in an honest and transparent approach with our teammates. Company wide weekly Town Halls, All Hands and strategy meetings are just a few ways in which we encourage an open and honest path to achieving complete transparency.
Despite a pandemic, there isn’t a day where we don’t feel connected to one another.
With frequent events, workshops, giveaways, slack coffee and donut sessions we have definitely brought on our office culture to this new virtual world of zoom calls.
We also try to cater for all our staff’s needs – be that a freshly brewed cappuccino made by our professional barista in our free coffee shop or by providing a bountiful supply of tasty snacks to keep us refueled and buzzing.
We love to organise plenty of social get-togethers and action-packed activity days, be it slipping inside an inflatable bumper ball for a mad session of football zorbing or throwing caution to the wind and traversing giddy treetop rope courses at Go Ape. On top of these team-building activities, our lunch and learn workshops, not to mention the lavish Christmas and summer parties, foster that ‘work hard, play hard’ mantra. Our offices are based in the heart of the metropolises of London and Lviv, surrounded by an abundance of diversity and inspiration to keep those ideas flowing.
- People First
- MAD for More
- Champion Together We excel at what we do but yet remain humble and helpful to our teammates. We champion one another and hold each other to high standards without any egos.
- Globally Inclusive
- Customer Focused
Improving their experience and joy is what drives us. Every client's success is our big win!
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